GE Nigeria (Oil & Gas) is recruiting for Customer Service Representatives.
Job Title: Customer Service Representative
Job Number: 1256881
Function: Services - Distribution
Business: GE Energy - Oil & Gas
Career Level: Experienced
Location: Onne, Rivers State Nigeria
Description
The Customer Service Representative willl be responsible for defined work or projects with moderate complexity. Follows an individual work plan and meets day-to-day short-term objectives. Has the ability to resolve issues through immediate action or short-term planning
Essential Responsibilities
* Serve as conduit for maintaining process integrity and voice for customer (VOC)/voice of the field (VOF) requirements
* Coordinates order / projects schedules with Supply Chain and Manufacturing to ensure on time delivery and cost control
* Ensure all personnel operate to GE's Compliance/Integrity/EHS standards
* Drive continuous improvement through strong ITO/OTR feedback mechanisms, competitive benchmarking and rapid deployment of NPI and commercial innovations
* Lead all commercial aspects on Subsea and Surface bid preparation for the Nigerian Market
* Mobilize multi-functional (Application/OTR Engineering, Manufacturing, Sourcing, Finance, Contract and Legal) support teams to implement the transaction strategy
* Proactively define & recommend solutions that strengthen deal terms and minimize financial & overall deal risk
* Prepare and coordinate as required GE D&P commercial Risk Review activities (R1, R2 & RRC)
* Manage relationship with Manufacturing and OTR teams across the Company
*Monitor ongoing projects for existing / potential problems and work with appropriate team for resolution and future prevention
* Support Nigerian leadership team in achieving region orders, sales and margin targets for the Subsea and Surface platforms
Qualifications/Requirements
* Bachelors degree in Engineering, Business or other discipline
* Minimum 5 years of proven successful commercial experience with PEMEX
* Deep understanding of PEMEX proposal requirements (unitary pricing, etc) and related laws
* Available and willing to travel in line with job requirements
Desired Characteristics
* MBA or equivalent experience preferred
* Black belt certified (GE Employees only)
* Ability to drive change in a challenging business environment
* Ability to work across organisational boundaries and on a culturally diverse team
* Strong written & oral communication, interpersonal, influencing, negotiating, analytical skills is preferred
* Strong financial, commercial, contractual awareness, subsea and surface products acumen.
Deadline: Not Stated
How To Apply
Apply online by Visiting the website below
http://www.ge.com/jobsearch/jobs/Customer-Service-Representative/Services/GE-Energy/Nigeria/Onne?jobid=1256881&country=Nigeria&business_segment_items=All+Businesses
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